Facing the Pandemic: Nonverbal Signs and Communication
Face-to-face communication and the Covid-19 pandemic
According to world famous psychology professor Albert Mehrabian (1971), the essence of our face-to-face communication is conveyed 55% by body language, 38% by tone of voice, and only 7% by spoken words. As a result, nonverbal signs play a key role in interpersonal communcation as facial expressions, touches, body language, spacing, eye contact, tone of voice and other gestures all help to ensure the successful delivery of the intended message (Hinde, 1972; Phutela, 2015). Unfortunately, the wearing of extra protective layers like gloves, caps, glasses and masks due to the COVID-19 pandemic makes the coding and decoding of these expressions and gestures more difficult, causing several communication, and thus relationship difficulties (see also our previous article).

Images from Unsplash.com
What could we do to tackle this communication issue?
The fans of the popular American sitcom How I Met Your Mother might already know why facial expressions are so important (“The two faces of the Captain” – S6E11).
The role of facial expressions – Are eyes really the window to the soul?
For the ones who are not familiar with the aforementioned episode the following little “game” will help to understand the importance of facial expressions:

Nevertheless, face-to-face communication still can be effective even in today’s constrained times if the following points are taken into consideration:
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Be more sympathetic – Pay more attention to each other – Listen more carefully + Clarity: Talking louder & slower + Using visible, clear gestures (e.g. hand & body) + Adding creative tools (e.g. personalised masks) to express the current mood or opinion + Learning facial & micro-expressions + Implementing (and practising) a mix of offline and online methods to feel (more) comfortable about expressing ourselves in all kinds of situations (both offline and online) Do you think that you are an expert at Have you already mastered the techniques of Now you can test yourself with the If you found this topic interesting and would like to learn more, we recommend you check the following texts: – Hinde, R. A. (ed.) (1972). Non-verbal Communication. Cambridge University Press. – Mehrabian, A. (1971). Silent Messages. Wadsworth Publishing Company. – Phutela, D. (2015). The importance of non-verbal communication. IUP Journal of Soft Skills, 9(4), 43-49.COMMUNICATION – CHALLENGE
interpersonal communication?
facial and micro-expressions?
quiz of scienceofpeople
Author:
Article Writer & Content Contributor
- June 14, 2021

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The opinions expressed in this article/publication are those of the authors. They do not necessarily reflect the opinions or views of GiLE or its members.
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